Blogs

What are the Consumer Guarantees and who is covered by them?

If you want to know about the consumer guarantees under the Australian Consumer Law (ACL), read this. The Australian Consumer Law (ACL) is located within Schedule 2 of the Competition and Consumer Act 2010 (Cth). The purpose of the ACL is to (amongst other things) protect consumers, through guarantees of fair-trading and consumer protection. A […]
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What is a contract of insurance?

Insurance is a relationship of indemnity which exists between two parties, the insurer and the insured. The insurance relationship most commonly arises by a contract of insurance (COI). The COI exists between the insurer who undertakes, in return for some agreed consideration (the premium) to pay the insured a sum of money or provide an […]
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A hidden element of dispute resolution

In a busy environment, you may have no time to put aside for thinking. You’re overwhelmed with cases. You need to move on and action the rest of the outstanding matters. Your day is filled with activities. Activities which are weighed up against your KPIs. You measure your productivity according to the number of documents […]
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Seek lawyers assistance when drafting documents

Mistakes made on legal documents are reparable, but generally at a cost. We can’t stop ourselves from making mistakes, but we can minimise them. By instinctively drafting over others precedents we expose ourselves to picking up their bad habits. It’s best practice to always start with the information we received from the client, not a […]
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Negotiate effectively to resolve your dispute

How do you win in a dispute? Or more appropriately, how do you successfully “resolve” a dispute? One of the secrets of dispute resolution is effective negotiation skills. One does not win, by pressuring their opponent and by being the aggressor. They win by being the better negotiator. Negotiation skills are difficult to acquire through […]
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